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FLCC / OFFICE & DEPT. DIRECTORY / DEAN OF STUDENT SERVICES



The following resources are available to assist with questions you may have related to the Student Code of Conduct Policy and Grievance Procedures, and overall policies and procedures at FLCC.

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The documents available for download on this page are in Adobe Acrobat format. If you would like a printed copy of the Student Code of Conduct Policy or Handbook of Policies and Procedures, contact the Dean of Get Acrobat Reader [link]Student Services office at (585) 394-3500 ext. 7211 or by e-mail at cardlh@flcc.edu


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The Dean of Student Services serves as liaison to the following College governance committees:

  • Enrollment Management Committee. The primary purpose of the Enrollment Management Committee is to develop policy recommendations that support student enrollment and retention and which permit the College to maintain its relationships with business, government and other societal partners. The Enrollment Management Committee is responsible for making recommendations regarding enrollment planning; admissions, recruitment and marketing strategies; student retention; customer services and processes including registration, financial aid and student finances. There shall be 14 committee members as follows: two from the Administration; five from the Professional Staff; four from the Teaching Faculty; one from the Support Staff; two from the Student Body.

  • Student Services Committee. The primary purpose of the Student Services Committee is to review and facilitate the development of activities and policy recommendations that support the quality of students’ experiences at FLCC. The Student Services Committee is responsible for making policy recommendations regarding all aspects of student life, including student fees; student living conditions; child care; food service; advisement and skills assessment; counseling; crisis intervention; student code of conduct; athletics; student social events; student orientation. There shall be 13 committee members as follows: one from the Administration; five from the Professional Staff; three from the Teaching Faculty; two from the Support Staff; two from the Student Body.

Enrollment Management Team

The Dean of Student Services also serves as Chairperson of the Enrollment Management Team. The primary purpose of the Enrollment Management Team is to develop enrollment and marketing strategies and plans. The Enrollment Management Team is responsible for 11 objectives cited in the Enrollment Management Study Implementation Plan approved by the Board of Trustees in July 1997. These objectives include:

  • Develop strategies to create an institutional awareness of and commitment to enrollment management (Objective 1.4; Dean of Student Services as liaison).
  • Develop recruitment strategies for traditional age students to capitalize on those increasing enrollment opportunities and to maximize yield from area high schools (Objective 1.6; Director of Admissions as liaison).
  • Develop long-range recruitment strategies to attract non-traditional and part-time students (Objective 1.7; Director of Admissions as liaison).
  • Develop a formal marketing plan with appropriate budget support to articulate goals and direction and to monitor progress (Objective 1.9; College Relations Officer as liaison).
  • Develop strategies for providing information to both current and prospective students (Objective 1.10; Dean of Student Services as liaison).
  • Conduct a review of the strengths and weaknesses of all academic programs; identify enrollment targets and determine marketing strategies for each program (Objective 2.1; Vice President of Academic Affairs as liaison).
  • Develop policies and procedures for marketing, public relations and information releases (Objective 3.2; College Relations Officer as liaison).
  • Review scheduling options and develop an alternative scheduling plan to accommodate certain enrollment population targets (Objective 4.2; Associate Dean of Instruction as liaison).
  • Develop a plan for training staff in areas that have frequent and repeated contact with students to create a "customer service" orientation (Objective 4.3; Human Resources Officer as liaison).
  • Develop a proposal to increase Faculty and Administration awareness of their impact on student perceptions and marketability of the College (Objective 4.4; Vice President of Academic Affairs as liaison).
  • Review current hours of service to students and recommend changes as appropriate (Objective 4.5; Dean of Student Services as liaison).

The Enrollment Management Team is comprised of the following membership:

  • Dean of Student Services
  • Director of Admissions
  • Director of Financial Aid
  • College Relations Officer
  • Director of Advisement and Student Development
  • Director of Planning and Facilities Management
  • Registrar
  • Vice President of Academic Affairs
  • Two Faculty representatives elected by the Teaching Faculty Forum and appointed by the Vice President of Academic Affairs.

The Enrollment Management Team has four sub-committees:

  • Academic Issues
  • Quality Services
  • Recruitment Strategies
  • Retention.
 

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